Manx Telecom
22 October 2025
Manx Telecom and the Isle of Man’s Office of Cyber Security and Information Assurance (OCSIA) are reminding Manx.net users to stay alert to scams as the email service transitions to specialist provider Junara.
Manx Telecom today announced the transition of the Manx.net email service to specialist email provider Junara, ensuring continued service for users while allowing Manx Telecom to focus on its core telecommunications offerings.
For over 25 years, Manx Telecom has subsidised the Manx.net service, providing it free of charge to the Isle of Man community. During this time, email technology and security requirements have evolved significantly, requiring increasingly specialised expertise and infrastructure investment.
From Tuesday 21 October 2025, Junara (a brand of Atmail) — which has been providing the technical platform for Manx.net for several years — will assume full ownership and customer support responsibilities.
Gary Lamb, CEO, Manx Telecom, said: “We have been proud to support the Island community with Manx.net for more than two decades. Transitioning the service to Junara, who already power the platform, ensures customers can continue using their @manx.net email address with specialist management. This change protects customers and the service itself for the long term, while Manx Telecom continues to focus on fibre broadband, mobile networks, and business connectivity for the Isle of Man.”
Alongside the transition, Manx Telecom and the Office of Cyber Security and Information Assurance (OCSIA) are reminding Islanders to remain vigilant against online scams that may appear to relate to these changes.
Mike Haywood, Director of the Cyber Security Centre for the Isle of Man, added: “Major service transitions are moments when scammers try to exploit uncertainty. We’re urging everyone to be vigilant — Manx Telecom will never send clickable links about this change. Always go directly to www.manx.net by typing it yourself into your browser.”
What this means for customers
If you wish to keep your @manx.net, @isleofman.com, or @isleofman.org email address:
1. Go to www.manx.net — type it directly into your browser (don’t click any email links).
2. Register with Junara between 21 October 2025 and 20 January 2026.
3. Choose your plan: £65 per year (discounted from £79) or £6.50 per month (discounted from £7.50).
4. Payment options: Register now and pay later (by 20 January 2026), or pre-pay during sign-up.
5. Once registered and paid, your email service will continue without interruption.
Important dates
· Registration window: 21 October 2025 – Tuesday 20 January 2026
· Subscription starts: Wednesday 21 January 2026
· Suspension period: 21 January – 20 April 2026
· Permanent deletion: Tuesday 21 April 2026
Accounts not registered and paid by 20 January 2026 will be suspended from 21 January 2026. A grace period for reactivation runs until 20 April 2026, after which accounts will be permanently deleted on 21 April 2026.
Important security reminder
Manx Telecom will not send any clickable links in relation to this change. Users should always type www.manx.net directly into their browser to find the official instructions.